PTG 2009 Convention Frequently Asked Questions

Frequently Asked Questions

Welcome!

Where will the convention be held in 2009?
The convention headquarters hotel will be the Amway Grand Plaza in Grand Rapids, Michigan. Reserve your room accommodations early. The special PTG convention rate is guaranteed only through June 10. Reservations can be made by calling 616-776-6450 or 800-253-3590 Use code 100LT or reserve online with promo code PNOTEC. Room rates are $119 per night for single/double and $139 for triple/quad. Suites are available for $325 per night. Use code 1000LT to reserve your room at the special PTG convention rate. Visit www.amwaygrand.com to learn more about the Amway Grand. Classes and the exhibit hall will be located in the adjoining DeVos Place convention center.

How do I register?
Register with a credit card online starting February 1 at www.ptg.org/conv/2009, by calling (913) 432-9975 or faxing your registration to (913) 432-9986. Click here to download a registration form. You can also mail a registration form with the appropriate fees (U.S. Dollars only) to the Piano Technicians Guild, 4444 Forest Avenue, Kansas City, KS 66106. Save money by registering before June 10, 2009. We accept VISA, MasterCard and Discover cards. Cancellations and requests for refunds must be received in writing by July 1, 2009.

Can I get a refund if I register, but have to cancel?
Refunds will be processed less a $35 administrative fee. No refunds will be made after July 1.

Can I attend Institute classes without registering?
Only Institute registrants may attend classes. Spouses and children of PTG members may register to attend classes at the member rate. Auxiliary registration does not include Institute classes.

Can I register for only one or two days of classes?
There are two convention registration options - one that includes all 4-1/2 days of classes and a special Weekend Pass for all day Friday, all day Saturday and through Sunday noon.

Do I need to register for all the Institute classes?
Classes that have attendance limits require pre-registration and are so indicated. Some may also require an additional fee. All other Institute classes are included in your convention registration and do not require pre-registration.

Can I register for classes requiring pre-registration onsite?
If there are spaces available for any of the classes requiring pre-registration, you are welcome to sign up when you pick up your packet. Most of these classes fill up early, though, so pre-registration is better.

Can anyone attend the Friday night Golden Hammer Banquet?
Yes. Tickets with a convention registration are $15 each. Additional and Auxiliary tickets are $45 each. Purchase when you register for the convention or from the PTG Registration Desk onsite. Space is limited, though, so first-come, first-served. Vegetarian meals are available upon request.

Can I sign up for an Auxiliary tour?
Yes. You can register for the two-day tour package. Tours are on Wednesday and Friday. Cost is $229 through June 10 and $259 after that date.

Can I visit the exhibit hall without registering for the convention?
Free exhibit hall passes are available for those not registered for the convention. Visit the PTG Registration Desk to pick up a pass or complete the exhibit hall pass section of your convention registration form and we'll include exhibit hall passes in your registration packet.

Are the RPT Exams offered during the convention?
All three of the RPT exams can be taken during the convention. Click on the RPT Exam page for more information.

Can I tape classes or any of the convention functions?
Audio or videotaping of convention functions is prohibited without the express written permission of the PTG Executive Director. Any taping of classes must also be approved by the instructor.

Download a convention brochure. Piano Technicians Guild 4444 Forest Avenue Kansas City, KS 66106 913-432-9975 www.ptg.org ptg@ptg.org	Frequently Asked Questions *Welcome!* Where will the convention be held in 2009? The convention headquarters hotel will be the Amway Grand Plaza in Grand Rapids, Michigan. Reserve your room accommodations early. The special PTG convention rate is guaranteed only through June 10. Reservations can be made by calling 616-776-6450 or 800-253-3590 Use code 100LT or reserve online with promo code PNOTEC. Room rates are $119 per night for single/double and $139 for triple/quad. Suites are available for $325 per night. Use code 1000LT to reserve your room at the special PTG convention rate. Visit www.amwaygrand.com to learn more about the Amway Grand. Classes and the exhibit hall will be located in the adjoining DeVos Place convention center. How do I register? Register with a credit card online starting February 1 at www.ptg.org/conv/2009, by calling (913) 432-9975 or faxing your registration to (913) 432-9986. Click here to download a registration form. You can also mail a registration form with the appropriate fees (U.S. Dollars only) to the Piano Technicians Guild, 4444 Forest Avenue, Kansas City, KS 66106. Save money by registering before June 10, 2009. We accept VISA, MasterCard and Discover cards. Cancellations and requests for refunds must be received in writing by July 1, 2009. Can I get a refund if I register, but have to cancel? Refunds will be processed less a $35 administrative fee. No refunds will be made after July 1. Can I attend Institute classes without registering? Only Institute registrants may attend classes. Spouses and children of PTG members may register to attend classes at the member rate. Auxiliary registration does not include Institute classes. Can I register for only one or two days of classes? There are two convention registration options - one that includes all 4-1/2 days of classes and a special Weekend Pass for all day Friday, all day Saturday and through Sunday noon. Do I need to register for all the Institute classes? Classes that have attendance limits require pre-registration and are so indicated. Some may also require an additional fee. All other Institute classes are included in your convention registration and do not require pre-registration. Can I register for classes requiring pre-registration onsite? If there are spaces available for any of the classes requiring pre-registration, you are welcome to sign up when you pick up your packet. Most of these classes fill up early, though, so pre-registration is better. Can anyone attend the Friday night Golden Hammer Banquet? Yes. Tickets with a convention registration are $15 each. Additional and Auxiliary tickets are $45 each. Purchase when you register for the convention or from the PTG Registration Desk onsite. Space is limited, though, so first-come, first-served. Vegetarian meals are available upon request. Can I sign up for an Auxiliary tour? Yes. You can register for the two-day tour package. Tours are on Wednesday and Friday. Cost is $229 through June 10 and $259 after that date. Can I visit the exhibit hall without registering for the convention? Free exhibit hall passes are available for those not registered for the convention. Visit the PTG Registration Desk to pick up a pass or complete the exhibit hall pass section of your convention registration form and we'll include exhibit hall passes in your registration packet. Are the RPT Exams offered during the convention? All three of the RPT exams can be taken during the convention. Click on the RPT Exam page for more information. Can I tape classes or any of the convention functions? Audio or videotaping of convention functions is prohibited without the express written permission of the PTG Executive Director. Any taping of classes must also be approved by the instructor.