Pocket PC upgrades & resale was How to get repeat business AND new tools

[Alan Barnard]

Been using my old iPAQ 1910 for maybe 6 years (can't really remember, now) and it's still going strong.



Anyone upgrading should know about a website called www.usedhandhelds.com for buying or selling. They offered me $100 for mine, as described and sight unseen! But I've decided to keep using it 'til it dies (or falls in a toilet).



Hey, all, a little sick humor, jokes from clients:



Four fanatic golfing buddies play the game very competitively every weekend for 20 years. One day, one the course, one of them had a stroke. They made him count it.



That's one, this one's even sicker (but funny):



The day after his wife disappeared in a kayaking accident, an Anchorage man answered his door to find two grim-faced Alaska State Troopers.



"We're sorry Mr. Wilkens, but we have some information about your wife," said one trooper.



"Tell me! Did you find her?" Wilkens shouted.



The troopers looked at each other. One said, "We have some bad news, some good news, and some really great news. Which do you want to hear first? " 



Fearing the worst, an ashen Mr. Wilkens said, "Give me the bad news 

first."



The trooper said, "I'm sorry to tell you, sir, but this morning we found your wife's body in Kachemak Bay."



"Oh, my Goodness!" exclaimed Wilkens. Swallowing hard, he asked, "What's the good news?"



The trooper continued, "When we pulled her up, she had 12 twenty- five pound king crabs and 6 good-size Dungeness crabs clinging to her."



Stunned, Mr. Wilkens demanded, "If that's the good news, what's the great news?"



The trooper said, "We're going to pull her up again tomorrow."



Alan Barnard



Salem, MO























Original message



From: "Tom Sivak" 



To: "Pianotech List" 



Received: 4/18/2007 2:18:26 PM



Subject: Re: How to get repeat business AND new tools











The most amazing thing about this post is that you have a PocketPC that is still working after two years! I've never had one make it more than a year and a half max. 







Tom Sivak



Chicago







Greg Graham wrote:



Two years ago, I accidentally left the stylus to my



Pocket PC in a customer's piano. I realized where it



was just a few hours later. I didn't want to bother



this somewhat grumpy and geographically out-of-the-way



customer just to get my stylus back. I figured I'd



get it back the following year at the next tuning. 







Last year, when I called to schedule the tuning, he



informed me that health problems prevented him from



playing the piano, and he didn't know if he would ever



play again. "Don't call me... I'll call you." 







Figuring the customer any stylus were lost forever, I



priced a replacement stylus, but I just couldn't see



spending what Dell wants for their little piece of



alumninum, so I did without. 







After two years of going without a stylus, and not



finding any cheap replacements that would fit, I broke



down and purchased a genuine Dell stylus, along with a



new battery (which I actually did need). 







Two weeks later, the customer calls to schedule an



appointment. He was feeling better. Now I have my



stylus back, and my customer back. 







Leave tools in pianos. As soon as you buy a



replacement, you'll get a repeat customer. 







Greg Graham











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