Kansas City
David Andersen
david at davidandersenpianos.com
Tue Apr 24 18:19:25 MDT 2007
On Apr 24, 2007, at 8:50 AM, Conrad Hoffsommer wrote:
> Dave, et al,
> It may be time to shift this very interesting discussion to PTG-L.
> I'm not saying it shouldn't be discussed, just that this general
> list may not be the most appropriate venue.
> My 2¢...
Thank you, Conrad, for your respectful suggestion. Because I know the
kind of man you are from reading your posts for five years, I take
anything you say humbly and seriously.
At the same time, I don't know if relegating, if that's the word,
this very interesting and important dialog that, in my view, speaks
to an issue which is crucially relevant to the organization as a
whole and the atmosphere in which it operates.
Take, for instance, this list. It has incredibly, massively, enriched
the professional and personal lives of many hundreds of people, and
it has been a profound change agent for what corporate America is now
trumpeting as "radical transparency," which is simply telling the
truth about what you produce, how you produce it, who helps you, and
being open and flexible to feedback and constructive criticism---
something that list heroes like Ron Overs, Dale Erwin, Ron Nossaman,
P.R.Jones, David Hughes and many others have been practicing for
years. Most, if not all, of the active list participants are in the
Guild. Is there acknowledgement, affirmation, recognition, collegial
conversation, collaborative visioning, hanging out----any of that
taking place on the part of leadership of PTG vis a vis the Pianotech
list?
Our list contributes an important part of the Journal every month---
at least. It's an immense public piano resource, and has, I believe,
raised the bar of piano service some, and will continue to do so as
cyberspace becomes more and more omnipresent. If a good friend of
yours was doing something really good and worthwhile, and that helped
you as well, wouldn't it feel good to praise and recognize that
person---tell them "good job?" Why don't we as an organization simply
practice the Golden Rule?
Small exhibitors, most of them Guild members, should be deeply
encouraged to come, and be subsidized, through lower fees, by the
higher fees of the big boys. This is just wise leadership; every good
niche market knows how to make it easy for the "custom" guys to sell
their stuff---because their stuff serves the quality, the high end,
and that's what serves and drives the whole piano business.
This is not rocket science; it's common sense. There are people in
our Guild who know without question how to operate from this
sensibility---I understand that both the northeast and the northwest
regional conferences are consistently successful in every realm, and
exhibitors feel respected and treated with the true regard they
deserve. Why can't we replicate that on the national level, at our
biggest, and best, and most memorable conference?
I am sad. Really. I'm proud of the PTG; I think it's the highest
quality continuing education in the world. I want to feel good about
my participation; I will teach and exhibit at conventions for the
rest of my life, and plan to become involved with the Foundation
(more than just monetarily) in the near future. I want only the best
for the Guild. Part of that pride and desire compels me to ask
sometimes difficult and public questions.
If nobody reads the PTG-L, then the effectiveness and impact of my
posting there is zero. This is sent with humility and respect.
David Andersen
Malibu, California
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